Return + Refund Policy
You must contact us for a return authorization prior to returning any merchandise. Merchandise must be returned at your expense in unopened and perfect condition in order to receive credit. Full credit will be issued for unopened merchandise returned within 14 days of your receipt of shipment. A 25% restocking fee will be applied to returns after 14 days. No product returns will be accepted after 30 days.
On the rare occasion that we may ship you an item other than what you ordered, do not open the product or it will void your right to return it. Please contact us so we can exchange it for the correct item.
Shipping carriers charge shippers for the return of undeliverable packages, including - but not limited to - refused packages and those where three delivery attempts were unsuccessful. If your package is returned to us for any of these reasons, you will be responsible for Wholesome Provision's actual cost to ship the package and the return charges.